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How Intelligent Automation will Improve the Customer Experience

Gaining loyalty from insurance customers is quite hard. A recent survey by Accenture found that as many as 41 percent of customers are likely to switch insurance providers soon after they make a claim. The onus is on insurance agencies and brokers to innovate and stay creative by retaining existing customers and attracting new ones. One way […]

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How Automation can Ensure Compliance in an Insurance Agency?

Compliance in the insurance industry is becoming increasingly complex with evolving regulations and growing data volumes. Manual processes not only slow down operations but also increase the risk of errors and non-compliance. Automation offers a smarter, more efficient way to manage compliance tasks helping insurers stay audit-ready, reduce administrative burden, and maintain regulatory standards with

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Automated SaaS-based insurance policy checking software

Automated SaaS-based policy checking software is transforming the insurance industry by streamlining the review process, reducing manual errors, and improving compliance. By leveraging cloud-based automation, insurers can efficiently validate policy documents, ensure accuracy, and deliver faster turnaround times. This modern solution helps teams stay competitive while enhancing risk management and operational efficiency. SaaS-based Insurance Policy

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Certificate & Compliance: Why Certificate Compliance Management Matters

In the world of evolving technology, Insurance Agencies are not only competing to manage legislative, governance and legal issues that affect their business practices and growth, but also competing with themselves by adopting latest technology trends to sustain and grow in the market. While businesses involved in Construction, Oil & Gas rely on Insurance Agencies

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Reimagining the Agency

The insurance industry is experiencing change on multiple fronts at a rate that has not been witnessed for at least a generation.The rising cost of claims and the complexity of managing claims is one of the pressing challenges insurance companies are facing.Regulations and compliance is increasing, reduced cost of entry for new market players is

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E&O Risks and Automated Policy Checking

Introduction Insurance agencies, especially smaller ones are finding themselves facing with Errors & Omissions (E&O) situations. With an average severity of $40,000+ for all E&O claims, the average homeowners is around $35,000, while for personal auto it is around $22,000. The legal actions relate to dereliction of professional duty, ranging from inadequate coverage, misrepresentation, delays

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Evaluating benefits of AI and automation for Insurance Agencies

Introduction Growing competition and increasing demands from customers are forcing Insurance agencies to consider investments in advanced AI, ML and other automation solutions. For many reasons, such investments are often difficult to justify by means of traditional economic analysis alone. As a result, it is often necessary to consider agency wide benefits associated with these

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Exdion Policy Check : A Smart Remedy for traditional Policy Checking Process

Traditional Policy Checking methods in vogue today are manual, time-consuming and prone to errors. Outsourcing the process to an offshore company for cost arbitrage has not eliminated the challenges on this front. CSRs manually compare and review policies, proposals, schedules and quotes. On an average a CSR requires around 30 minutes to check a small

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