Does Generative AI Kill Process Outsourcing?

Can Generative AI Replace the Advantages that Insurers and Brokers Sought to Achieve by Offshoring? It’s Possible.

Stevan S Salar

By Steven Salar
OCTOBER 29, 2023

KEY TAKEAWAY:
–The primary value proposition for offshoring – more work at less cost – is declining with digitalization. And AI technologies, when implemented right, can make processes cheaper, better and faster than manual processing and deliver significantly improved customer experience.

READ THE ARTICLE IN INSURANCE THOUGHT LEADERSHIP

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