Exdion.Gradation
Exdion.Gradation automates the prioritization of policy variances based on criticality scores. All matched details are compiled in a separate tab for easy reference, while variances are highlighted using a color-coded system (red for highly critical, green for non-critical). This visual aid helps Account Managers (AMs) and Customer Support Representatives (CSRs) to quickly identify and take timely action on the most important policy updates, reducing errors and ensuring faster resolution.
Mitigate E&O
Exdion.Gradation mitigates E&O risks by ensuring that critical policy variances are prioritized and addressed promptly, reducing the chance of missed or overlooked updates that could lead to errors. With its color-coded system and automated scoring, it enables AMs and CSRs to focus on high-risk discrepancies, minimizing exposure to costly omissions and enhancing compliance.
Features
Color-Coded Prioritization: Red, yellow, and green highlights for easy identification of critical, moderate, and non-critical variances.
Seamless Integration: Fully integrates with the Exdion Policy Check process for real-time tracking of policy variances.
Comprehensive Variance Tracking: All matched details and variances are displayed in separate tabs for clear, organized tracking.
Actionable Insights: Provides Account Managers and CSRs with clear, prioritized action points to streamline the review process.
Customizable Scoring: Tailored criticality scoring based on client-specific requirements and risk tolerance.
Benefits
Prioritized Action Items: Automatically ranks variances based on severity, enabling quick decision-making and efficient task management.
Faster Resolution: Color-coded system makes it easy to identify high-priority issues and address them immediately.
Reduced E&O Risk: Ensures that critical variances are promptly addressed, lowering exposure to errors and omissions.
Improved Efficiency: Saves time by clearly highlighting which variances need action and which can be deferred.
Streamlined Collaboration: Allows AMs and CSRs to collaborate more effectively by focusing on the most pressing issues.
